Everything you need to know before you connect your first number.
Getting Started
A QR-linked WhatsApp Web connection takes under a minute. Connecting the official Meta Cloud API takes a bit longer since it goes through Meta's own verification — usually same-day.
No. Connecting your number, importing contacts, and building templates are all done from the dashboard — no code, no API keys to wire up yourself.
Yes — upload a CSV of contacts and organize them into groups before sending your first campaign.
Pricing & Billing
You recharge a wallet balance, and each message sent deducts your plan's per-message rate. No monthly minimums.
ConnectBee checks your balance before every send — messages that can't be paid for are marked failed rather than silently dropped, and the rest of the campaign pauses until you recharge.
WhatsApp API & Compliance
WhatsApp Web (QR) is free and quick to start with, but is an unofficial connection method. The Meta Cloud API is WhatsApp's official Business platform — fully compliant, with no ban risk for legitimate opted-in messaging, and it's required for image-header templates with buttons.
Yes, if you're on the Meta Cloud API — every template goes through Meta's review before it can be sent to a customer who hasn't messaged you first.
Reseller Program
No — each client's sub-account only sees their own contacts, campaigns and messages. You, as the reseller, see everything across your accounts.
From your reseller dashboard, set a per-message rate per sub-account — the difference between that and your own agency rate is your margin.